Multiperspective Ergonomic Assessment Approach for Human Centered Workplace Design

The transition toward smaller lot sizes in production requires the design of highly flexible processes where person and automation systems work together in a synergistic, safe and efficient manner. The new role of the operator requires researchers to study methods and tools able to evaluate the workers performance in order to maximize the comfort and quality of work. The virtual prototyping and simulation systems become fundamental to be able to design adequate production solutions, but before the tools it is necessary to study methods able to represent and consider the characteristics of the operators in the Industry 4.0-oriented factory environment appropriately. In this context, this paper proposes a method to assess the well-being of operators from different perspectives and, consequently, design operator-centered workstations. The first objective is preparatory in order to be able to fine-tune the second one, in a continuous improvement perspective. The approach has been successfully tested in collaboration with a food company.