Nowadays, one of the keys for the success of ICT technologies, in particular in the e-Health realm, is 'Usability'. Self-assessment questionnaires are the most diffuse procedure for its evaluation. However, this procedure presents various limitations (e.g., subjectivity, needs of expert supervisors, etc.). In this paper, a methodology based on emotion recognition, web analytics and gaze detection is developed in order to asses usability of e-Health web platforms objectively, automatically, remotely and in the wild.
An Automated Procedure to Evaluate Usability of eHealth Platforms in the Wild / Ballarini, E.; Ciabattoni, L.; Domenichelli, D.; Domenichelli, Mauro; Foresi, G.; Monteriù, A.. - ELETTRONICO. - (2019), pp. 130-131. (Intervento presentato al convegno 2019 Zooming Innovation in Consumer Technologies Conference, ZINC 2019 tenutosi a Novi Sad, Serbia nel 2019) [10.1109/ZINC.2019.8769352].
An Automated Procedure to Evaluate Usability of eHealth Platforms in the Wild
Ciabattoni L.;DOMENICHELLI, MAURO;Foresi G.;Monteriù A.
2019-01-01
Abstract
Nowadays, one of the keys for the success of ICT technologies, in particular in the e-Health realm, is 'Usability'. Self-assessment questionnaires are the most diffuse procedure for its evaluation. However, this procedure presents various limitations (e.g., subjectivity, needs of expert supervisors, etc.). In this paper, a methodology based on emotion recognition, web analytics and gaze detection is developed in order to asses usability of e-Health web platforms objectively, automatically, remotely and in the wild.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
