The present work introduces an emotional tracking system to monitor Shopping Experience at different touchpoints in a store, based on the elaboration of the information extracted from biometric data and facial expressions. Preliminary tests suggest that the proposed system can be effectively used in a retail context.
An emotion recognition system for monitoring shopping experience / Ceccacci, S.; Generosi, A.; Giraldi, L.; Mengoni, M.. - ELETTRONICO. - (2018), pp. 102-103. (Intervento presentato al convegno 11th ACM International Conference on PErvasive Technologies Related to Assistive Environments, PETRA 2018 tenutosi a Corfù, Greece nel 2018) [10.1145/3197768.3201518].
An emotion recognition system for monitoring shopping experience
Ceccacci, S.;Generosi, A.;Giraldi, L.;Mengoni, M.
2018-01-01
Abstract
The present work introduces an emotional tracking system to monitor Shopping Experience at different touchpoints in a store, based on the elaboration of the information extracted from biometric data and facial expressions. Preliminary tests suggest that the proposed system can be effectively used in a retail context.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
